Sometimes I read about a television program and get all excited then forget to watch it. Afraid that would happen with Sunday night’s episode of Undercover Boss , I set an alarm just to make sure I didn’t miss the head of Denver-based Frontier Airlines learning how his airline really gets off the ground. For making feel-good entertainment for the general public, the producers of Undercover Boss chose well when they selected Frontier’s chief honcho, Bryan Bedford . The deeply-religious, Catholic father of eight, is chatty and personable and you just can’t help liking him. He comes off as interested in people and genuinely touched when his travels give him the chance to meet fellow Christians and learn how different their lives are from his. Yes, what a difference! The airline boss lives in a palatial Colorado estate landscaped to the hilt. Brief clips of home life show the Bedford brood, roller-blading in their own private indoor rink, but during his week on the tarmac, Bedford’s wearing a polyester, company-issued uniform and eating a sandwich out of a sack with co-workers trained to keep one eye on the clock. Michael Yarish/CBS For those of you unfamiliar with this new reality show by CBS , Undercover Boss serially disguises the chief executive of a large business and insinuates said boss into the daily operations of the company. These are jobs that pay by the hour, where the end of the year bonus – if there is an end of the year bonus, is in the two-digits. The presence of televison cameras at the heels of the clueless new guy brought in to work various ramp jobs at the various cities Frontier serves , is explained with the fiction that Bedford, using the nom de tube “Richard” is a reality show contestant competing for job. Aviation does not lend itself to transient laborers. Not only is there an entire language of acronyms to be learned, there are mountains of regulations and countless procedures that – no matter how modest the job – must be followed by each employee in order to safely move millions of travelers and their things from place to place, every single day.